The Coppid Beech Hotel in Bracknell has an exciting opportunity for a Part-time Reservations Agent to join our team of committed individuals. The Coppid Beech is a 4 star hotel that boasts 205 bedrooms, Rowans restaurant, busy banqueting, a brasserie restaurant, Nightclub and Leisure Club.
Your duties as our Reservations Agent will mostly include handling calls from guests who want to make a room reservation, inputting the reservations into hotel booking system and be quick to spot an opportunity to upsell.
Other aspects of the job can include meeting and greeting clients, answering emails and telephone enquiries, and working with the rest of the reservation team to build customer relations.
Opera or other booking system experience and knowledge is beneficial but if you have previous experience working within the hotel industry we would be happy to provide training.
It is essential that you have excellent communication skills, the ability to establish and maintain good working relationships and excellent IT skills. You will need to be customer orientated, able to work well alone or as part of a team and work well under pressure.
As our Reservations Agent you would be required to work 3 days a week.
We are offering a competitive salary together with the following Benefits:
28 days holiday (Including Bank Holidays) Pro rata
Workplace Pension Scheme with employer contribution
Discounts within the hotel and Nike Group of Companies
Meals on Duty
Free Car Parking