Dear Guests

After a challenging 16 months, during which time we have greatly appreciated your patience and kindness towards our team, and we are delighted to have finally achieved “freedom day” on 19th July. Whilst we know this heralds “getting back to normal”, we are equally aware that we all need to work together to keep this in place long term. As such, we have taken the decision for the safety of both our guests and staff to introduce a gradual approach to relaxing the covid measures from 19 July through to 31 August.

Face masks will no longer be mandatory, it is at your discretion to do so should you prefer, and also we have adopted the same policy for our team members. Sanitiser stations will remain in place at key points around the hotel and our housekeeping team will continue with the rigorous cleaning schedule they have in place.

We will not be servicing the bedrooms unless you specifically ask for them to be serviced thereby protecting your environment.

We will continue with our “safe stay” policy which has been in place for the past 16 months. This includes the “safe stay” quality of cleaning seals on all bedroom doors once the rooms have been sanitised. Our food safety policy and menu development has been reviewed and contactless payment is encouraged. Our teams have had shift patterns & work environments reviewed to ensure the best care for our team to deliver our usual high level of service safely. We continue to have sanitiser stations set up at various points throughout the hotel for your safety and convenience.

We are delighted to finally be able to remove the social distancing rules and we look forward to welcoming you to the hotel whether it’s for business, a long awaited catch up with family and friends or a much needed staycation.

It’s been a long wait but our doors are wide open and a warm welcome awaits you,

Ian Crozier

Hotel Manager

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